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Privacy Policy

Last Updated: November 1, 2023

Sytnaya-Svekla Cleaning Services ("Sytnaya-Svekla," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sytnaya-svekla.com (the "Site") or use our cleaning services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we collect may include:

1.1 Personal Data

While using our Site or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Home/business address (for service locations)
  • Payment information

1.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

1.3 Cookie Data

Our Site uses "cookies" to enhance your experience. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we use:

  • Necessary cookies: Essential for the basic function of the website
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites to allow publishers to display relevant and engaging advertisements

1.4 Service Data

When you arrange cleaning services, we collect information about your home or business, such as:

  • Square footage
  • Number of rooms
  • Special cleaning requirements
  • Access information
  • Cleaning preferences

2. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information including confirmations and invoices
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events offered by Sytnaya-Svekla
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our Site
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

3.4 Business Transfers

If Sytnaya-Svekla is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

3.5 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights Regarding Your Information

You have certain rights regarding the personal information we collect about you:

5.1 Access and Update

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account on our Site or by contacting us directly.

5.2 Opt-Out

You can unsubscribe from marketing communications by following the opt-out instructions provided in the email communication or by contacting us directly.

5.3 Delete

You may request deletion of your personal information. However, we may be required to keep some information for legal, administrative, or security purposes.

6. Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information on our Site or through our services.

7. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Sytnaya-Svekla Cleaning Services
1234 Maple Avenue
Vancouver, BC V6H 3K2
Canada
Email: [email protected]
Phone: (604) 555-7890

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the Site or our services following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Canada and the province of British Columbia, without giving effect to any principles of conflicts of law.

This document was last updated on November 1, 2023.

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